U.S. & International Shipping

What are the domestic & international shipping costs?



Destination Service Estimated Cost
United States Ground (Orders less than $595)

$12.50

United States Ground (Orders $595+)

FREE

United States Second Day $19.50*
United States Express $39.50*
International Priority Carrier Rates + $8.50 processing fee*

*Prices may vary

 

Please note prices at check out will include your country’s import duties or taxes (for most countries). These charges are your responsibility and will be collected prior to completing your purchase.

Where do we ship our timepieces from?


JBW headquarters is based in Dallas, Texas and all of our products are shipped from Dallas.

What are Import Duties and Taxes?

Import Duties and Taxes prices will be calculated and included in your order total (for most countries). These charges are determined by the duties and tax laws of the country or region your order is being shipped to. These charges are your responsibility and will be collected prior to completing your purchase.

 

Please note: If you refuse this package upon arrival, $100 US will be deducted from your refund. A refund will be issued after the product has been returned to the JBW headquarters, which can take up to 4-6 weeks. 

 

 

Duties and taxes will not be applied at check out for the following countries:

Andorra Albania American Samoa Angola Antigua Armenia
Azerbaijan Belarus Benin Bonaire British Virgin Islands Bulgaria
Burkina Faso Chad Cook Islands Djibouti East Timor (Timor-Leste) Faeroe Islands
Fiji Eritrea French Guyana French Polynesia Gambia Georgia, Republic of
Gibraltar Greece Greenland Guernsey C.I. Guinea Iceland
Jersey C.I. Kazahkstan Kyrgyzstan Laos Lesotho Liberia
Macedonia Mali Marshall Islands Micronesia Moldova Mongolia
Montenegro Montserrat New Caledonia Palestine Pilau Papua New Guinea Portugal
Reunion Russia Saba Samoa San Marino Serbia
Sint Eustatius Slovenia Tonga Uruguay Uzbekistan Vanuatu
Vatican City State Wallis

 

Do you ship to my country?

JBW ships internationally, we do strive to provide world-wide shipping but at this time our courier service is unable to deliver to:

Åland Islands
Bouvet Island
Christmas Island
Cocos (Keeling) Islands
Comoros
Cuba
Falkland Islands
French Southern Territories
Guernsey
Heard and McDonald Islands
Iran
Isle of Man
Jersey
Kiribati
Kosovo
Laos
Libya
Mayotte
Mongolia
Myanmar (Burma)
Nauru
Netherlands Antilles
Nigeria
Niue
Norfolk Island
North Korea
Pitcairn Islands
Russia
São Tomé & Príncipe
Sint Maarten
Solomon Islands
South Africa
South Georgia & South Sandwich Islands
South Sudan
St. Helena
St. Pierre & Miquelon
Suriname
Svalbard & Jan Mayen 
Tanzania
Tokelau
Tuvalu
U.S. Outlying Islands
Vatican City
Western Sahara

My package is stuck in customs... what do I do?

If your package is stuck in customs. Please contact your local customs office to resolve the issue.

If a customs office needs further information associated with an order, please email support@jbw.com directly for assistance. 



Destination Service Estimated Cost
United States Ground (Orders less than $595)

$12.50

United States Ground (Orders $595+)

FREE

United States Second Day $19.50*
United States Express $39.50*
International Priority Carrier Rates + $8.50 processing fee*

*Prices may vary

 

Please note prices at check out will include your country’s import duties or taxes (for most countries). These charges are your responsibility and will be collected prior to completing your purchase.

Was this article helpful?
130 out of 180 found this helpful


JBW headquarters is based in Dallas, Texas and all of our products are shipped from Dallas.

Was this article helpful?
218 out of 238 found this helpful

Import Duties and Taxes prices will be calculated and included in your order total (for most countries). These charges are determined by the duties and tax laws of the country or region your order is being shipped to. These charges are your responsibility and will be collected prior to completing your purchase.

 

Please note: If you refuse this package upon arrival, $100 US will be deducted from your refund. A refund will be issued after the product has been returned to the JBW headquarters, which can take up to 4-6 weeks. 

 

 

Duties and taxes will not be applied at check out for the following countries:

Andorra Albania American Samoa Angola Antigua Armenia
Azerbaijan Belarus Benin Bonaire British Virgin Islands Bulgaria
Burkina Faso Chad Cook Islands Djibouti East Timor (Timor-Leste) Faeroe Islands
Fiji Eritrea French Guyana French Polynesia Gambia Georgia, Republic of
Gibraltar Greece Greenland Guernsey C.I. Guinea Iceland
Jersey C.I. Kazahkstan Kyrgyzstan Laos Lesotho Liberia
Macedonia Mali Marshall Islands Micronesia Moldova Mongolia
Montenegro Montserrat New Caledonia Palestine Pilau Papua New Guinea Portugal
Reunion Russia Saba Samoa San Marino Serbia
Sint Eustatius Slovenia Tonga Uruguay Uzbekistan Vanuatu
Vatican City State Wallis

 

Was this article helpful?
23 out of 52 found this helpful

JBW ships internationally, we do strive to provide world-wide shipping but at this time our courier service is unable to deliver to:

Åland Islands
Bouvet Island
Christmas Island
Cocos (Keeling) Islands
Comoros
Cuba
Falkland Islands
French Southern Territories
Guernsey
Heard and McDonald Islands
Iran
Isle of Man
Jersey
Kiribati
Kosovo
Laos
Libya
Mayotte
Mongolia
Myanmar (Burma)
Nauru
Netherlands Antilles
Nigeria
Niue
Norfolk Island
North Korea
Pitcairn Islands
Russia
São Tomé & Príncipe
Sint Maarten
Solomon Islands
South Africa
South Georgia & South Sandwich Islands
South Sudan
St. Helena
St. Pierre & Miquelon
Suriname
Svalbard & Jan Mayen 
Tanzania
Tokelau
Tuvalu
U.S. Outlying Islands
Vatican City
Western Sahara

Was this article helpful?
136 out of 267 found this helpful

If your package is stuck in customs. Please contact your local customs office to resolve the issue.

If a customs office needs further information associated with an order, please email support@jbw.com directly for assistance. 

Was this article helpful?
23 out of 34 found this helpful