When will I receive my order?

Why haven't I received a confirmation email?

If you have not received a confirmation email within 24 hours of placing your order, please check your SPAM folder. To prevent our emails from being filtered out, add support@jbw.com to your address book or safe sender list.


If you still have not received a confirmation email, please contact support@jbw.com with your first and last name, order information, and shipping address.

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Why haven't I received a confirmation email?

If you have not received a confirmation email within 24 hours of placing your order, please check your SPAM folder. To prevent our emails from being filtered out, add support@jbw.com to your address book or safe sender list.


If you still have not received a confirmation email, please contact support@jbw.com with your first and last name, order information, and shipping address.

Was this article helpful?
13 out of 42 found this helpful