When will I receive my order?

When will my order ship?

 

Orders take 1-2 business days to process before leaving the distribution center for delivery via FedEx. 


We do not ship on weekends or holidays. Please keep in mind that shipping time may vary during the holidays, but JBW will provide updates if delays occur.

 

Unfortunately, we are unable to ship to P.O. boxes at this time. 

Factors outside of the control of JBW and FedEx, such as extreme weather and technical failures, may cause occasional delays; we ask for your patience and understanding when they do. The JBW service team will provide full transparency every step of the way if these circumstances arise. 

 

Please note: You may see a delay in tracking movement by a few days until the package reaches a FedEx hub. We appreciate your understanding during this season. *

 

Was this article helpful?
139 out of 258 found this helpful

When will my order ship?

 

Orders take 1-2 business days to process before leaving the distribution center for delivery via FedEx. 


We do not ship on weekends or holidays. Please keep in mind that shipping time may vary during the holidays, but JBW will provide updates if delays occur.

 

Unfortunately, we are unable to ship to P.O. boxes at this time. 

Factors outside of the control of JBW and FedEx, such as extreme weather and technical failures, may cause occasional delays; we ask for your patience and understanding when they do. The JBW service team will provide full transparency every step of the way if these circumstances arise. 

 

Please note: You may see a delay in tracking movement by a few days until the package reaches a FedEx hub. We appreciate your understanding during this season. *

 

Was this article helpful?
139 out of 258 found this helpful