When will I receive my order?

What is the order process?

Orders placed after 9 A.M CST will be dispatched the following business day. JBW does not ship on weekends or national holidays.

Once your order is successfully approved and submitted, your order will process the following business day.

The standard shipping timeline is 3-5 business days.

Two-day and next day shipping timelines do not include weekends or national holidays. 

Once your order is dispatched and is on its way to you, you will receive an email notification containing your tracking information.

All packages ship via FedEx. Please note we are unable to ship to P.O boxes at this time.


Please keep in mind that during the holidays shipping time may vary, but JBW will provide updates if delays occur.

External factors outside of JBW and FedEx control such as extreme weather and technical failures may cause occasional delays, we ask for your patience and understanding when they do. JBW will provide full transparency if these factors are to occur. 

Was this article helpful?
48 out of 55 found this helpful

What is the order process?

Orders placed after 9 A.M CST will be dispatched the following business day. JBW does not ship on weekends or national holidays.

Once your order is successfully approved and submitted, your order will process the following business day.

The standard shipping timeline is 3-5 business days.

Two-day and next day shipping timelines do not include weekends or national holidays. 

Once your order is dispatched and is on its way to you, you will receive an email notification containing your tracking information.

All packages ship via FedEx. Please note we are unable to ship to P.O boxes at this time.


Please keep in mind that during the holidays shipping time may vary, but JBW will provide updates if delays occur.

External factors outside of JBW and FedEx control such as extreme weather and technical failures may cause occasional delays, we ask for your patience and understanding when they do. JBW will provide full transparency if these factors are to occur. 

Was this article helpful?
48 out of 55 found this helpful