Returns & Exchanges

I returned my watch, but why did I not receive a full refund credit?


If you have returned your watch but did not receive a full refund credit it could be for the following reasons:
-A partial credit was applied towards expedited or international shipping, shipping costs are nonrefundable. 
-If you only returned a portion of your order, a partial credit will only be applied to your account.

If you feel that this is a mistake please contact support@jbw.com 

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I returned my watch, but why did I not receive a full refund credit?


If you have returned your watch but did not receive a full refund credit it could be for the following reasons:
-A partial credit was applied towards expedited or international shipping, shipping costs are nonrefundable. 
-If you only returned a portion of your order, a partial credit will only be applied to your account.

If you feel that this is a mistake please contact support@jbw.com 

Was this article helpful?
0 out of 2 found this helpful