Returns & Exchanges

I returned my watch, why have I not received a refund?


If your return tracking shows that the package has been received by JBW, it can take 7-14 business days to process the return and refund the money to your credit card. For international orders, please allow for additional time.

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I returned my watch, why have I not received a refund?


If your return tracking shows that the package has been received by JBW, it can take 7-14 business days to process the return and refund the money to your credit card. For international orders, please allow for additional time.

Was this article helpful?
5 out of 12 found this helpful