Returns & Exchanges

What is JBW's domestic return policy?

JBW is committed to ensuring you are happy with your timepiece. 

 

We accept returns of watches in new condition (unworn with all original links) for up to 30 days from the purchase date. There is a $10.00 return fee for US customers, which covers the cost of the provided return label, refunds are credited to the original form of payment and exclude original shipping charges. We do not offer exchanges or gift cards at this time. Please allow 7-14 business days for return processing after the return package has arrived at our warehouse.

 

To begin your return please click here

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What is JBW's domestic return policy?

JBW is committed to ensuring you are happy with your timepiece. 

 

We accept returns of watches in new condition (unworn with all original links) for up to 30 days from the purchase date. There is a $10.00 return fee for US customers, which covers the cost of the provided return label, refunds are credited to the original form of payment and exclude original shipping charges. We do not offer exchanges or gift cards at this time. Please allow 7-14 business days for return processing after the return package has arrived at our warehouse.

 

To begin your return please click here

Was this article helpful?
95 out of 115 found this helpful