International & Platinum Warranty

What is the Platinum Warranty?


The Platinum Warranty is an upgrade option available only to purchases on JBW.com. It extends your standard warranty two additional years (4 years total) and provides extra protection and servicing options to help preserve the value of your JBW watch.

Every JBW watch has a basic international 2-year warranty, issued by JBW itself, and validated with a serial number and guarantee card inside the watch box. Please note, the international warranty is for timepieces only, accessories are not included under warranty. The Platinum Warranty includes the basic warranty plus these additional features:

  Platinum Standard
Manufacturing defects covered
Full repairs for warranty-covered issues
Additional 2 years warranty  
Unlimited battery replacements  
1 free tune up / cleaning  
Leather Strap* One time free strap replacement  
Bracelet Band* Two Free additional links for sizing  
Warranty-related Shipping* We cover all shipping costs  
*If applicable to your product
*US customers only
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125 out of 138 found this helpful

What is the Platinum Warranty?


The Platinum Warranty is an upgrade option available only to purchases on JBW.com. It extends your standard warranty two additional years (4 years total) and provides extra protection and servicing options to help preserve the value of your JBW watch.

Every JBW watch has a basic international 2-year warranty, issued by JBW itself, and validated with a serial number and guarantee card inside the watch box. Please note, the international warranty is for timepieces only, accessories are not included under warranty. The Platinum Warranty includes the basic warranty plus these additional features:

  Platinum Standard
Manufacturing defects covered
Full repairs for warranty-covered issues
Additional 2 years warranty  
Unlimited battery replacements  
1 free tune up / cleaning  
Leather Strap* One time free strap replacement  
Bracelet Band* Two Free additional links for sizing  
Warranty-related Shipping* We cover all shipping costs  
*If applicable to your product
*US customers only
Was this article helpful?
125 out of 138 found this helpful